Privacy Policy

Effective date: 25 November 2023  |  Telexa Technology Private Limited

This policy applies to the Telexa Smart Home mobile application and all voice actions built by Telexa Technology Private Limited ("Company", "we", "us", or "our"). By using our service, you agree to the collection and use of information as described in this policy.


1. Telexa Smart Home App

Telexa Technology Private Limited built the Telexa Smart Home app as a free application. This service is provided at no cost and is intended for use as-is.

Personal information we collect is used solely for providing and improving the service. We will not share your information with anyone except as described here.

Information Collection and Use

For a better experience while using our service, we may require you to provide certain personally identifiable information, including but not limited to: name, mobile number, address, and email. This information is retained by us and used as described in this policy.

The app uses third-party services that may collect information used to identify you, including Google Play Services.

Log Data

Whenever you use our service and an error occurs, we collect data through third-party products on your phone called Log Data. This may include your device IP address, device name, operating system version, app configuration, time and date of use, and other statistics.

Cookies

This service does not use cookies explicitly. However, third-party libraries used by the app may use cookies. You may accept or refuse these cookies; refusing them may limit some portions of this service.

Service Providers

We may employ third-party companies and individuals to facilitate our service, perform service-related tasks, or assist in analysing how our service is used. These parties have access to your personal information only to perform tasks assigned to them and are obligated not to disclose or use it for any other purpose.

Security

We value your trust and strive to use commercially acceptable means to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Links to Other Sites

This service may contain links to third-party sites not operated by us. We strongly advise you to review their privacy policies. We have no control over and assume no responsibility for the content or privacy practices of any third-party sites.

Children's Privacy

Our services do not address anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If you are a parent or guardian and are aware that your child has provided us personal information, please contact us immediately.


2. Google Assistant Voice Actions

Telexa Technology Private Limited fully respects your right to privacy and will not use or collect any personal information through the Google Assistant without your permission.

Any personal information you voluntarily submit will be treated with the highest standard of security and confidentiality, and used strictly for the purposes of the services provided by the Company and Google Assistant only.

1. Collection and Use of Personal Information

A. The Company uses personal data you provide to fulfil service applications, for internal research, and to provide news and updates. Third parties hired to assist the Company must comply with our Privacy Policy.

B. The Company will use your IP address and email address to diagnose server problems and administer the Google Assistant. Contact us at telexaindia@gmail.com if you have concerns about your data.

C. Our primary purpose in collecting information is to allow you to use the Google Assistant and associated features, and to comply with applicable laws.

D. The Company tracks basic traffic data (operating system, device information, domain name, referral data, demographic details). This information is statistical and does not allow us to identify or contact you personally.

2. Compliance with Laws

A. The Company co-operates with government and law enforcement agencies and will disclose information about you as required by valid legal processes or to protect public safety.

B. While we strive to protect your personal information, the Company cannot ensure the security of any information you transmit via the internet.

C. We will take all necessary steps to comply with this Privacy Policy to the extent permitted by law.

3. Acceptance of These Terms

By using this Google Assistant, you signify your acceptance of this Privacy Policy. Continued use following the posting of changes will be deemed acceptance of those changes.


3. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you by posting the new Privacy Policy on this page. You are advised to review this page periodically.

4. Contact Us

For questions or suggestions about our Privacy Policy, please contact us at: telexaindia@gmail.com